Customer reviews
3.85 out of 5stars
(20 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
10/20/2021
SWEET
This is a great grill for the price. I don't know how they can sell and ship it for the amount they do. The manual didn't tell you much and the temperature is C not F. All in all, I love my new tut oy. It's like having a restaurant grill in my kitchen. Also, mine had a plug.
Chris
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
01/07/2022
This is the worst thing ever sold on the internet
This is the worst thing ever sold on the internet. I can not even believe that we allow something made from such poor quality to be sold in this country. 1st, The grill was covered in a anti rust chemical that was nearly impossible to get off. 2nd, It nearly caught on fire from the first use. Filled the entire kitchen with a strange smelling smoke. 3rd, every edge on this thing is razor sharp. 4th, the instructions are written in English but make no sense at all. It's like someone used Google translate to try and translate Chinese to English and didn't proofread anything. And finally, I could not get the griddle to heat up over 180° also, the griddle changed temperature /-20° from one side to the other.
chris
14 reviews
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4.00 out of 5 stars reviewVerified Purchaser07/03/2023Need replacement knobsThis product is a great investment for grilling, but the knobs keep breaking, if I could get some replacement knobs, it would be great, thanksBerta
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1.00 out of 5 stars reviewVerified Purchaser05/09/2023Not happyVery disappointed don't even have a plug ? in it's just wires what am I supposed to do with this ??Shelley
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5.00 out of 5 stars reviewVerified Purchaser12/08/2022Love it!I love this flat top grill. I bought it for my kitchen. It’s better than I expected. I cooked veggies, mushrooms and flank steak on it for my baked potatoes. And they cooked up perfectly.Sharon
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5.00 out of 5 stars reviewVerified Purchaser07/11/2022Great Griddle from a Great CompanyGreat griddle, I brought from this brand because out of all the website I searched this griddle brand had the most positive reviews out of any other brand. I got my griddle for $120 for a 22". First day out the box, I cleaned it with water while it was turned on, afterwards I seasoned it 3 times then used it to cook breakfast for dinner, my family loved it. One thing I will say that I love about it is you don't really feel the heat or feel hot while cooking on it the way you would a stove. After each use I would season it. I would recommend this product and this company.Dale
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1.00 out of 5 stars reviewVerified Purchaser06/19/2022Sticking issues even after oilingNot worth the money sticks even after oiling. Only used one timeAlicia
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1.00 out of 5 stars reviewVerified Purchaser01/07/2022This is the worst thing ever sold on the internetThis is the worst thing ever sold on the internet. I can not even believe that we allow something made from such poor quality to be sold in this country. 1st, The grill was covered in a anti rust chemical that was nearly impossible to get off. 2nd, It nearly caught on fire from the first use. Filled the entire kitchen with a strange smelling smoke. 3rd, every edge on this thing is razor sharp. 4th, the instructions are written in English but make no sense at all. It's like someone used Google translate to try and translate Chinese to English and didn't proofread anything. And finally, I could not get the griddle to heat up over 180° also, the griddle changed temperature /-20° from one side to the other.chris
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5.00 out of 5 stars reviewVerified Purchaser12/14/2021Commercial style griddleIt is a really nice restaurant style commercial griddle 22" we've already used it several times after I cleaned it real good then seasoned it really good I have cooked bacon on it cooked eggs over easy Is corn beef hash and we made philly cheesesteak sandwiches Just clean with water after using each time no soap and keep it season and you'll have no problem with it sticking it will not stick I've used this type of griddles but much bigger and restaurants when I was in a executive shop so I'm really happy with this productAnthony
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5.00 out of 5 stars reviewVerified Purchaser10/20/2021SWEETThis is a great grill for the price. I don't know how they can sell and ship it for the amount they do. The manual didn't tell you much and the temperature is C not F. All in all, I love my new tut oy. It's like having a restaurant grill in my kitchen. Also, mine had a plug.Chris
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5.00 out of 5 stars reviewVerified Purchaser08/24/2021Demond
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5.00 out of 5 stars reviewVerified Purchaser08/22/2021mavia
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5.00 out of 5 stars reviewVerified Purchaser08/22/2021DNBought for my husband birthday because he loves to cook. And he loves it. This grill is Just like a restaurant grill. It’s sturdy and easy to clean. Also bigger than I thought it would be.davina
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5.00 out of 5 stars reviewVerified Purchaser08/22/2021DNBought for my husband birthday because he loves to cook. And he loves it. This grill is Just like a restaurant grill. It's sturdy and easy to clean. Also bigger than I thought it would be.davina
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3.00 out of 5 stars reviewVerified Purchaser08/03/2021DisappointedIt’s very functional however the top was stained with the first use. It was on medium the whole time. The areas look rusted already. Will likely return it.christy
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3.00 out of 5 stars reviewVerified Purchaser08/03/2021DisappointedIt's very functional however the top was stained with the first use. It was on medium the whole time. The areas look rusted already. Will likely return it.christy
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4.00 out of 5 stars reviewVerified Purchaser07/20/2021I will add my review after we see what they are goI cant write a review right now. My grill was bent so we are trying to see what they are going to do about it.Brenda
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4.00 out of 5 stars reviewVerified Purchaser07/13/2021V JordanI love it! only bad thing was it's late delivery and it was stuck in rain because I was on vacation! Good product though!Veronica
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5.00 out of 5 stars reviewVerified Purchaser07/10/2021Love itOk so thought we'd send this back . But decided to get a plug and try it. Love this ! Good for outdoor or indoor cooking.dinkyd
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5.00 out of 5 stars reviewVerified Purchaser07/10/2021Love itOk so thought we’d send this back . But decided to get a plug and try it. Love this ! Good for outdoor or indoor cooking.Dee
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3.00 out of 5 stars reviewVerified Purchaser07/08/2021Not as good as its adPowerful but . . . Cook top is not a real non-sticky surface very difficult to clean after each use. Edge surface is not smooth enough that my hurt gingers when using and cleaning. Front panel is not properly assemble you can easily notice the uneven surface..Lewis
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3.00 out of 5 stars reviewVerified Purchaser07/01/2021Received damagePurchased as a gift for my daughter who loves to cook. The griddle itself is nice and works well. I only gave 3 stars because it had several dents in the front of it when we took it out of the box and it did not come with any instructions and/or a manual.Rebecca