Back to Spa Sensations by Zinus 12" Memory Foam Mattress, Full

Customer reviews

3.73 out of 5stars
(44 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
04/19/2020
Beautiful Comfortable Memory Foam Mattress!
I am in love with this mattress. It's so thick and comfortable. At first I worried it would be too soft but it forms with your body and is so comfortable. I'm very happy with this mattress. Even though the box was left outside in the rain, the mattress was bone dry because it was packed so well. When I took it out of the box it plumped up really quickly. I didn't even have to wait overnight. I have had 2 back surgeries so I'm very picky about my mattresses. This is top quality. I definitely recommend this mattress if you have any back issues. Not too soft or too firm.
Jane

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
12/11/2013
Never fully inflated/expanded
I recently moved and didn't have a bed. I spent a week sleeping on an air mattress waiting for this mattress to be delivered. It finally arrives at Walmart and I have to pull a favor from a friend with a truck to pick up this mattress and the platform bed frame I ordered specifically for this mattress. After about 60 hours of letting the mattress lay out, it is not fully expanded (they recommend 48 hours). It's barely half expanded. The middle is the only portion that is about 10 inches high (this is a 12 inch mattress). The rest of the mattress is about 4-6 inches high. The corners and very ends never expanded at all. Now I get the opportunity to waste a day off, pull another favor and ask my friend if I can borrow his truck again on his day off, and lug this half expanded mattress back to walmart. I also have to decide if I give this company one more try or just go somewhere I can actually test out the mattress. Either way, I'm out a bed for another week or two. I am extremely dissatisfied with Spa Sensations so far. Take a look at my pictures of a ball of lumpy foam and compare it to their stock picture of the lady resting on a bed that's actually 12 inches high and has right angles. It's comical. I'll be contacting walmart soon to figure out what to do, but other than them actually coming to pick up the mattress and also deliver a mattress that is somewhat square in shape, I'm not sure if I'm going to be fully satisfied.
EDenton1984
14 reviews
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  • 1.00 out of 5 stars review
    Verified Purchaser
    04/03/2023
    Do not recommend
    This bed is absolutely horrible. Didn’t rise to 8 inches and it is so uncomfortable. If i could give it zero stars I would. Can’t even return it because I threw it away. I’ve had it out for 4 days and still hasn’t reached 8 inches. I still haven’t even been able to sleep on it. HORRIBLE DO NOT BUY.
    meldren
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/15/2023
    Keep coming back for more
    Love the quality and affordability
    Mattresses
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/26/2023
    Awesome mattress
    100 percent recommend! This mattress is amazing I want to order more for the other beds in our house now! Caught it on sale and it's worth every penny! Right out the box it was almost it's 12 inch height only took a couple hours and it was all the way ready to use.
    E
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/25/2023
    disappointed
    This is my third mattress of this brand. The first two are great! ....but, this one is defective and sad!!! It didn't rise. It is supposed to be 8 inch, but the center is barley 4inch and the edges are FLAT and still half rolled. I have waited one full week to see progress and there has been no change.
    Jennifer
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/17/2023
    I have bought 4 of these beds; I bought one when they first came aout for my mother; she was very pleased; I bought one for my daughter zs full, one for me in a king, and one for my brother in queen. For all 4, I bought airy metal. frames ; not boxspring. DO NOT PUT THEM ON A bos pring ; they nead air circulation ; We all very happy with our matresses; My daughter's full size was 12 inches only took about 8 hours to get the shape; but I follow directions; I gave my king ZS 48 hours. could not be happier years later
    ana
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/26/2023
    10/10 recommend
    We purchased a king size about 2 years ago, so when it was time for our kids to need new - we already knew what we were going to purchase. Our mattress still feels brand new. We rotate it when we change the sheets. We purchased 2 full size mattress this time, and they've been laid out to expand for about 1.5-2hrs currently and they're already fully expanded. (We will still wait for the recommended 48 hours to use, but still.) I recommend this mattress in general, but for the price especially you just can't beat it.
    Bee
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/11/2022
    despicable
    horrible delivery from Walmart. They left it out in the rain with packaging completely broken and open drenching in rain. The mattress packaging was all wet and already expanded with water dripping into it. Pathetic
    Krishna
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/10/2022
    Mattress failed to rise 8" as advertised
    Dissatisfied with this mattress. Allowing 96 hours (4 days) for this mattress to fully rise, it failed to reach the 8 inches as advertised. The mattress only reached 7 inches in depth. 72 hours is considered the maximum time this should take. I ordered a replacement, delivery was no hassle and prompt. The replacement mattress has reached the 72 hours and appears to be duplicating the original purchase. The replacement after 72 hours (3 days) the mattress has only reached 6.5 inches to 7 inches. This purchase has resulted with no usable bed going on two weeks.
    Joe
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/09/2022
    FIBERGLASS ON MATTRESS
    FIBERGLASS IN MATTRESSES I bought two of these mattresses in Nov ‘21. Since my kids have been sick constantly ie. coughing and runny nose. We went to check the mattress and of course there is fiber glass on the top of the mattress. We gently rubbed our hands across the top and sure enough it was on our hands. We have never taken off the thin porous manufacturer cover off either beds. Walmart will not do anything since it is passed their 90 day return policy. BUYER BEWARE. Mattress tag states “51% fiber glass”. too and just realized it.
    Patrishia
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/30/2022
    What why they didn't package it it come with the box , why they didn't sent it ?? So disappointment Walmart didn't package my mattress this mattress is a great mattress but I'm so disappointed they couldn't package it. It's my 3 mattress that I bought and this mattress either Walmart removed the package .
    Nanny
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/18/2022
    Great deal and worth the money
    I have not slept on it yet because it's only bug 24 hrs since removing from the box and the advise 24-48 hrs for rising, yet it's already higher than i thought it would be. Delivered quick, packaged excellent and easy to remove from the box and plastic. Don't open the box outside of the room is my advice. we put it on the steel framed box spring. That made life much easier.
    Shawnette
  • 3.00 out of 5 stars review
    Verified Purchaser
    11/01/2022
    Fine for an extra bed in a pinch
    It seems smaller than a twin, but maybe because it is so thin. I probably should have gotten an 8". This is also very firm, so don't buy this one if you want a regular mattress feel. It's like what you would have in a cabin, on a platform bed. Shipped fine, didn't puff up much because it is thin to begin with, but it looks fine on the metal platform frame it's sitting on. Twin XL comforter fits perfectly, even though it isn't supposed to be a twin XL mattress.
    Thebeck
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/23/2022
    This mattress exceeded my expectations.YAY walmart
    Love love love it!!! It is sooo comfortable. It comes with a 10 year warranty and the best part about it being sold on Walmart.com is if something was wrong it just gets returned to a Walmart. I was looking at amazon at their mattresses but so many people said it came with mold and it's impossible to return since no one can just vacuum seal a whole mattress and roll it back up again and mail it back. The return process is was better with Walmart. It's so comfortable I woke up feeling so much better, the other day I walked 6 miles on a nature trail and my body was so so sore and after sleeping on this I felt nice and refreshed. I woke up feeling well rested. The price point is perfect, it's the right thickness. Walmart came in for the save. I'm so thankful I have this mattress. I feel like I'm being hugged and it's squishy. I hate firm mattresses. This is the best mattresses in all the right places. I can just keep typing forever about it because I'm still in disbelief I got this thing for so cheap. The 10 year warranty is such a peace of mind thing too since it's expected to last. My father in law told me my husband and I were looking at a few thousand or so for a bed and I was in disbelief and went on a long search for something so perfectly priced and in quality. I feel like I hit jackpot with this. Honestly, I know buying a mattress online can be risky since you can't test it but trust me it's amazing. If you don't have much to spend and seems like we all don't these days. This is your best bet. Say I'm wrong and you dislike it for whatever reason. Just needs a local Walmart for a return! No hassle amazon saying you have to get an industrial sized mattress roller and sealer. I only mention this because some poor soul was stuck with a moldy mattress on Amazon and couldn't return it because no way was it gonna go back in the box. I included some pics of my pretty setup. I'm in love. It's the perfect mattress for me and I'm so thankful walmart had this for me and has an easy return policy. Thank GOD for Walmart.
    Haily
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/13/2022
    sweet dreams.:-)
    just got it today and it started inflating right away going to sleep on I know you're not supposed to but oh my goodness it's so comfy thank you! the picture is the full size 12 inch with the Quilted cover I'm really happy for the purchase no more coil sleeping mattress for me.
    Roxanne
  • 4.00 out of 5 stars review
    Verified Purchaser
    06/17/2022
    INCREDIBLE!
    I absolutely LOVE this mattress! I once bought a 8” used one and ended up giving it to a friend with health issues. I missed it SO much, I ended up buying another- a 12” this time! I've been through 5 mattresses in the last couple years, this is the best!
    Sarah
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/09/2022
    Great product for the money
    I ordered the 12in and it turned out wonderful. No issues or funny smell with mine. And within a hour was full to size. Bigger than even my previous mattress that I paid much more for. My only negative would be I was hoping it would be a lil more plush.
    Jess
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/11/2022
    Zinus Mattress
    Zinus bed is very comfortable. It is between firm and soft. I was able to get a good night rest. Zinus is a great value for the money. I purchased two of them and would love to purchase more.
    Angela
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/15/2022
    super comfy
    ordered a 12" king I love my new mattress. It was a pain in the butt to unwrap the plastic but so worth it. I do wish there were indicators to show which was side was 76" or 80" bc i had to rearrange.
    Victoria
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/10/2021
    BETTER THAN THE $2,000 COMFORPEDIC MATTRESS!!
    I was skeptical at first being that I couldn’t try it before I bought it. I bought the California King, 12” mattress in August 2021. Prior to this memory foam mattress, I had a queen sized Comforpedic Stargazer memory foam mattress.. I paid $2,000 cash for that. This SpaSensations mattress is just as good, if not better, than the $2,000 mattress!! AND, with this SpaSensations mattress thru WalMart, I paid $366 after taxes
    susan
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/10/2021
    BETTER THAN THE $2,000 COMFORPEDIC MATTRESS!!
    I was skeptical at first being that I couldn't try it before I bought it. I bought the California King, 12” mattress in August 2021. Prior to this memory foam mattress, I had a queen sized Comforpedic Stargazer memory foam mattress.. I paid $2,000 cash for that. This SpaSensations mattress is just as good, if not better, than the $2,000 mattress!! AND, with this SpaSensations mattress thru WalMart, I paid $366 after taxes
    susan