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Customer reviews

4 out of 5stars
(19 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
10/16/2020
Great product
Definitely better than your standard router. Good upgrade especially with the increase in working from home.
Diem

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
11/23/2021
having trouble
Going off-line way to often. Frustrating !!! Don't know why it has trouble communicating with the points. Many times have to restart the network. A real hassle, but when it works I really like the features of music and improved range of wi-fi.
kcc6025
14 reviews
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  • 1.00 out of 5 stars review
    Verified Purchaser
    04/03/2023
    Do not buy! Item is not as described.
    The product is not as described. It did not come in it's original packaging and both items were dirty as if they were used by the seller.
    Fernando
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/12/2022
    Was easy to find and buy
    It was easy to purchase and easy to checkout
    Tom
  • 4.00 out of 5 stars review
    Verified Purchaser
    03/17/2022
    These are ok...
    i have had several issues with the Nest Wifi that I never had with the older generation Google Wifi.
    Clay
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/23/2021
    having trouble
    Going off-line way to often. Frustrating !!! Don't know why it has trouble communicating with the points. Many times have to restart the network. A real hassle, but when it works I really like the features of music and improved range of wi-fi.
    kcc6025
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/10/2021
    Wi-Fi point has gone rogue
    Oh the Wi-Fi point stopped working factories set up cannot fix it read reports that once it reaches this point of no working the best thing to do is to get a new one it's expensive can't do it. My only use of the point is a speaker there is no extension of the Wi-Fi signal really miss it Router and point aren't communicating with each other. I have exhausted all my energy and time to try it again I have replied in the past to google and they've never replied so I guess I'm on my own I hope you can do a software or some thing that make it up and run again thank you Rick
    Rick
  • 4.00 out of 5 stars review
    Verified Purchaser
    11/07/2021
    Great at first, now mesh is dropping
    Very easy install and worked flawlessly for about a year. For some reason our mesh has become unstable and requires restart of network to reestablish connections.
    Erik
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/04/2021
    Doesn't live up to the hype
    I had high hopes for the mesh system, but it's not good. I have 1. 2 gbps fiber in a 2,600 sq ft house built in 2017 nd have the Nest wifi router with 3 points.First, the wifi is terrible at going through floors. I originally had the router directly below the upstairs wifi point, but the mesh indicated a weak connection. I now have the points in the hallways in somewhat of a line and the connection is much better.However, saying they're better is not saying much. I only get about 70 mbps in my farthest point. When I do the Google Home test, it indicates my speed is 750 mbps (another deceptive thing is that the test is the speed to the original router...). The points are not far apart and far exceed the Google recommendation for the size of the house, but the speed is still 10% of what it is at the router.Another annoying thing is that sometimes I'll perform a speed test and get very slow (<10 mbps) speeds. Turning wifi on and off fixes it.I love Google, but don't get this.
    Chip
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/17/2021
    Lowest price I found for this item
    Walmart had the best price by about 40 bucks that I found on this item. It was easy to set up with my Nest router and the Google Home app. It seems to have improved my coverage in the back of my house, but it is hard to tell for sure or how much.
    Vonn
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/01/2021
    Great product, great seller
    Product as discribed, had small issue with it. Contacted seller and issue remained small by a quick resolution. Highly recommend.
    AlexK1
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/16/2020
    Great product
    Definitely better than your standard router. Good upgrade especially with the increase in working from home.
    Diem
  • 4.00 out of 5 stars review
    Verified Purchaser
    09/09/2020
    Mostly works well
    Mostly the Google mesh network works well but I have experienced devices getting dropped and need to turn off WiFi on device and turn back on in order to join mesh network again.
    Chris
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/29/2019
    WiFi speed is so much better.
    We've had our mesh points for about 2 weeks now and we all agree that our speed has increased. I was finally able to backup my phone to the cloud because of better wifi speed and connectivity.
    Jaleemom
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/29/2019
    WiFi speed is so much better.
    We’ve had our mesh points for about 2 weeks now and we all agree that our speed has increased. I was finally able to backup my phone to the cloud because of better wifi speed and connectivity.
    Jaleemom
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/15/2019
    Best WiFi coverage
    We had intermittent WiFi outages and bought this a little over a month ago to replace our router. We have one on 2nd story, one on main level, and one in basement. We have had consistent WiFi strength ever since. We have 5 + devices, video games, streaming, etc.
    Jdaskins
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/31/2018
    Great Product
    Simple solution to home WiFi headaches. With a few of these we now have a consistently strong and fast connection everywhere in our house.
    Clumsyguy
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/07/2018
    Google You ROCK!
    This is an amazing product and I would highly recommend anyone with WiFi connectivity issues to get it. I was contemplating punching holes in my drywall and running Ethernet wires all over my home, but this product saved me time, effort and money. Super easy to install and works like a breeze, and now I have internet all over my home. Thanks Google for making a great product!
    Muzammil
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/30/2017
    Google Wifi Rocks!
    Works great. It was easy to set up. I pay for 50 Mbps. Uploading was around 30 mbps and download speeds were even less. However, with the Google Wifi, my devices are now consistently uploading and downloading at speeds 60 Mbps or more. It's made a big difference. I would buy again and will recommend to others
    Dina T
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/28/2017
    Wi-Fi on the Fly
    Easy to install and working. I purchased the single pack and it covers my 2200 sq ft house well. Would like to see a two pack offered!
    Chester C
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/30/2017
    Great Wifi, easy setup
    I used this in my shop that has a lot of electrical equipment that has created a problem with my old wifi setup. These things are a snap to set up and all you need is an eternet cable to 1 and the rest just need 110 power and they will communicate with each other
    Jeffrey W