Customer reviews
3.68 out of 5stars
(22 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
04/28/2020
EVERYONE NEEDS A GRAYSTONE!
Outstanding product. Easy to set up and use! I may never cook with a skillet again!
Kirk
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
06/04/2022
Disappointed!
Beware- this item could potentially be used. After putting together the whole grill, the last part was putting on the actually griddle top (which is at the bottom of the box)
Danielle
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser06/15/2023Love itWe had originally ordered the 36 inch Blackstone but the order got cancelled due to supplier. We ended up ordering the 28 inch on a deal and we are really happy with it. Hibachi, smash burgers, etc. I hope y'all enjoy as much as we do!Brandi
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3.00 out of 5 stars reviewVerified Purchaser05/23/2023Good, delivery was rough.The product is green. Delivery it was awful, the box look like I had been kicked around and thrown on and off a truck multiple times. We ended up with a dented side on the grill.Jessica
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3.00 out of 5 stars reviewVerified Purchaser05/17/2023Prefer CharGrillAfter cooking a few steaks on this flat top, I have determined I much prefer the chargrill taste instead of the “seared” taste on this grill. Also, the grill cover is more difficult to use than just a lift up lid found on CharGrills. The cover captures the rain and it makes for a wet mess on my deck ever time I go to use it because I have to dump the standing water off the top. Just adds to too many steps to light and cook a steak or meal. Looks nice on my deck and it is quality built- I think I just prefer the closed gas chargrill better.GCgrill83
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3.00 out of 5 stars reviewVerified Purchaser12/15/2022Amanda
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2.00 out of 5 stars reviewVerified Purchaser10/04/2022Blackstone GriddleThe box had a lot of sun damage and several large holes. It looks banged up.Tballmom4
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3.00 out of 5 stars reviewVerified Purchaser09/23/20225It came already together which was good, but had spots of rust on the topD
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1.00 out of 5 stars reviewVerified Purchaser06/25/2022Bad experienceDamaged out of the box. Box wasn’t damaged. Blackstone customer support is a joke. They do not respond. Griddle pan bent, hole missing/damaged/drill broke off during manufacture to insert cotter pin, pre assembly assembled wrong. I’ve already had so many issues just trying to get this delivered, then he opened it for Father’s Day and discovered it’s condition. It almost looks like someone returned this one or something, except the box is in near perfect condition. I’ve heard so many nice things about these grills. It might be nice. Seems like it would be. If we could put it together.NGH
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4.00 out of 5 stars reviewVerified Purchaser06/20/2022An Excellent GrillThe grill works extremely well, is easy to season, and is portable. It has the piezo electric start and, so far, that's worked like a breeze. It really pumps out the heat and works very much like a restaurant grill. The legs don't lock upright on their own, but depend on the tray to keep them in position. This means that it isn't completely trivial to fold up and put in the back of the truck. That said, the heaviest part of the grill is a full propane tank. I've seen questions asking whether it could be run with the legs folded and on a table top. You could, but the heat would probably damage or ignite the table. If I wanted to do this, which I'm not recommending, I'd prop the unit on a layer of bricks - which is probably more work than just using the legs.Robert
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1.00 out of 5 stars reviewVerified Purchaser06/04/2022Disappointed!Beware- this item could potentially be used. After putting together the whole grill, the last part was putting on the actually griddle top (which is at the bottom of the box)Danielle
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5.00 out of 5 stars reviewVerified Purchaser05/22/2022Absolutely love it20$ cheaper on ebayRussell
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2.00 out of 5 stars reviewVerified Purchaser12/24/2021Rust and warped paint jobThis is a nice grill. This was a Christmas gift and was our cooking source for the holiday dinner. It was packaged well, however, several rust spots on the grill.Shanna
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2.00 out of 5 stars reviewVerified Purchaser12/23/2021Morgan
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5.00 out of 5 stars reviewVerified Purchaser05/28/2021Great size, quality, and valueWe watched videos online and found out how to preserve this awesome griddle to last for years! We highly recommend this size for a family of 4! We currently use at our camper and it is awesome! Cant beat this price for a Blackstone. We also recommend all the accessories to go along with this griddle. Totally worth it!Lindsay
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5.00 out of 5 stars reviewVerified Purchaser04/25/2021Great productGreat product. Seems pretty sturdy. Works great for breakfast foods. Excited to try more foods.dj
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5.00 out of 5 stars reviewVerified Purchaser04/14/2021Must haveWife bought this for me and it works greatBilly
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4.00 out of 5 stars reviewVerified Purchaser01/02/2021Great griddle, fun to useLove the griddle. Shipped fast from Walmart and install took only a few minutes. However, removing the unnecessary giant sticker from the tray took 2 hours. 4 stars simply because of that. Nice feature on this model is ability to fold legs for easy transport. Follow seasoning process and be sure you have appropriate tools for scraping and flipping. You also may want to see what other reviewers say about wind protection. Keeping heat consistent on a breezy day can be a challenge.BarneyRubble
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5.00 out of 5 stars reviewVerified Purchaser12/27/2020Good Christmas Gift to Husband 2020Gift for my husband for Christmas 2020. He used it the next day! He made steaks and hash browns on it. Absolutely great gift for him and the price was reasonable for what you get.Melissa
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3.00 out of 5 stars reviewVerified Purchaser09/02/2020Awesome, after much run around to return damagedReceived item and it was damaged. Bent legs broken latch and couldnt put it together because of damage. Tried to return to three different stores and they couldnt pull it up in the system to return. Had to call customer service and get a mailing label. Took to Fed ex go return finally. Purchased a new one at the store and love it. Minus the hassle of the damaged one, we will use the new one a lot!alisha
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5.00 out of 5 stars reviewVerified Purchaser08/01/2020Highly recommendWe could not be happier with this purchase. I bought it as a gift for my husbands birthday and we have used it every single day since. It is easy to use and the food comes out amazing every time. I highly recommend this Blackstone. It is plenty big for our family of 3 and we plan to pack it up when we go camping since it is the adventure edition but for now it has a permanent spot on our back porch. Just be sure to season it properly before use!Lori
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5.00 out of 5 stars reviewVerified Purchaser07/30/2020Say goodbye to the gas grill and hello griddle!Already had the 17 in. tabletop Blackstone griddle for the camper. The 28 in. Griddle is the perfect size for empty nesters. You can cook all your food at one time side by side. We like Blackstone products and Walmart had the lowest price!DRierman